Reward Hospitality understands the unique needs of the healthcare industry and offers products and services that are tailored to meet those needs. With a focus on quality, customer service, and compliance with all relevant regulations, Reward Hospitality’s solutions are designed to help hospitals and healthcare facilities provide the best possible experience for their patients.
Our Leading Service
Our Leading Service Offering Account Management We are one of the largest commercial business suppliers to the food-service industry, covering both metro and regional areas of Australia, New Zealand and the Pacific Islands. Our team of 100+ territory managers have a business-to-business focus across a range of industries including hospitality, catering, healthcare, accommodation, mining, education and more. Corporate Accounts National Corporate Accounts (NCA) are dedicated to providing large corporations with access to a single source supply partner. Many top businesses rely on our corporate team to deliver operational efficiencies for their entire business' food-service needs. Project & Product Consultation From suburban cafes to hotels and stadiums, we're able to provide a comprehensive solution for your next project. We work with you to develop an action plan for the delivery of hospitality solutions for your next project. With access to leading suppliers and manufacturers, our team ensure professional delivery of your next project from brief to installation. Venue Design Team Our Venue Design team can deliver your next project from initial design and conceptualisation, all the way through to fit-out and completion. Our detailed design consultation doesn't stop at a simple floor plan. We also offer full interior design, 3D design renders, produce 3D walk-through videos so you can watch your concept come to life before the planning and execution commences. Custom Printing Our custom printing service is an economical marketing tool that enables you to order high-quality custom printed products to drive brand recognition. This service is available for most products in our extensive range including glassware, crockery, takeaway cups & packaging, napkins, coasters, greaseproof paper, bags, and so much more. Equipment Advice Our Equipment and Projects Team work closely with your business to provide cohesive equipment solutions and expertise. We work with a range of trusted, quality brands to ensure you have access to the very latest in equipment solutions. With numerous locations throughout Australia, New Zealand and the Pacific Islands, our reach ensures you receive a comprehensive service regardless of your location, as well as ease of consistency for those with multi-site operations. So Many Ways To Shop Whether you're operating a local cafe, or a multi-site national organisation, we have an easy-to-use solution that is right for you. Speak to a customer service representative! Call us on 1800 473 927 (AU) or 0800 428 733 (NZ) to speak to our dedicated customer service specialists. Visit one of our many stores & showrooms! Head in-store for quality products & expert advice from our experienced team. See back page for locations. Short on time? Shop online! Experience our easy-to-use and fully-customisable online ordering platform via our website. 4 | Public & PrivateHospitals | Reward Hospitality
Our Leading Service Offering Our full-service offering is the most comprehensive model in the industry. We pride ourselves on providing a very significant value proposition, across both our service levels and our product offering. As a Reward Hospitality customer, your business would have access to the following: VIP Account Service Experienced Account Managers dedicated to your industry Personalised online shopping portal Price Match Promise T&Cs apply Retail outlet & showroom consultations throughout Asia Pacific Trade accounts available for approved ABN & NZBN holders Wide product range with access to many top brands Customer Support Australian customer call centre open from 8am AEDT Mon-Fri exc. public holidays Customer support team available via phone, email or online chat Custom printing available on a wide variety of products Finance options available including auto credit approval T&C's apply Dedicated Account Managers for consultation and advice Digital Tools 24/7 easy-to-use online ordering Recurring order functionality Easy to browse product categories Shop products by your industry Newly upgraded online shopping experience Online live chat for assistance Click & Collect within four business hours Custom logins with order templates for repeat purchases Distribution 24-48 hours delivery on in stock lines Distribution hubs & warehouses around Australia & New Zealand Ability to consolidate orders for fewer deliveries Free shipping on all orders over 0! T&C's apply Contact us on 1800 473 927 (AU) 0800 428 733 (NZ) or visit rewardhospitality.com.au or rewardhospitality.co.nz and experience the Reward Hospitality difference today. T&Cs apply. Selected offers not available in New Zealand. See rewardhospitality.com.au or rewardhospitality.co.nz for full terms and conditions. Reward Hospitality | Public & PrivateHospitals | 5
