Manchester 101 CRAFTING THE PERFECT Hotel Experience The Nine Must-Haves for Guest Satisfaction. 1 COMFORTABLE BED A comfortable and wellmaintained bed with quality linens and pillows is the cornerstone of a guest’s stay. A good night’s sleep is essential for satisfaction. Pictured — Guest Of Satin Stripe Sheets & Pillowcases p. 18 ADEQUATE SPACE Sufficient space for guests to move around and store their belongings is crucial. Adequate storage, closet space, and a functional layout contribute to comfort. 3 CLEANLINESS Spotless and wellmaintained rooms are a must. This includes not only the visible areas but also hidden corners and details. Attention to cleanliness is vital for a positive guest experience. 2 4 TEMPERATURE CONTROL Guests should have control over the room’s temperature to adjust it to their preference. Effective climate control ensures a comfortable stay, regardless of the season. 6 | Manchester Collection See our full range online.
Manchester 101 BATHROOM AMENITIES A clean and well-equipped bathroom with fresh towels, toiletries, and reliable hot water supply is essential for guest satisfaction Pictured — Choyer Guest Amenities, Guest Of Classic Towel Range p28, Choyer Plush Towel Range p32 5 6 TECHNOLOGY & CONNECTIVITY Reliable Wi-Fi, accessible power outlets, and modern amenities like flat-screen TVs and USB charging ports contribute to a more convenient and enjoyable stay. AMENITIES & FACILITIES Convenient access to hotel amenities and services, such as restaurants, fitness centers, swimming pools, and business facilities. PRIVACY & SECURITY Adequate security measures, secure room access, and privacy features like blackout curtains and soundproofing are crucial for guest peace of mind. 7 8 9 SAFETY FEATURES Essential safety features, including smoke detectors, fire exits, and clear emergency instructions, to ensure guest safety and peace of mind. rewardhospitality.com.au Manchester Collection | 7
